Job Summary:
The Customer Relations Officer (CRO) is responsible for performing all activities relating to the complaints handling/customer feedback system and collecting data for the Quality Department to support the delivery of quality health care in the Tobago Regional Health Authority (TRHA). He / she is responsible for the establishment and maintenance of a system for tracking and oversight of clients’ complaints, participating in audits and surveys as well as preparation of promotional material and reports.
Qualifications & Experience:
- Bachelor’s degree in any of the Social Sciences / Hospitality Management/ Public Relations
- Three (3) years working experience in a customer service environment.
- Experience in a health care environment will be an asset.
Interested candidates are asked to submit their Curriculum Vitae with copies of all relevant academic certificates, Police Certificate of Character not more than six (6) months and two (2) testimonials no later than Friday 8th August 2025 at 4:00 p.m. to:
The Office of the General Manager, Human Resources
Tobago Regional Health Authority
Level 3, #7 Montessori Drive
Glen Road, Scarborough
Tobago
OR here via the attached application form.
- Please clearly indicate the position for which you are applying on the envelope (physical).
- Copies of all academic qualifications and registration with the relevant licensing/registration board in Trinidad and Tobago (i.e. Medical Board of Trinidad and Tobago) or for international applications registration with relevant Medical Authorities must be submitted to be considered.
- All external certifications must be accredited and evidence of the Accreditation Council of Trinidad and Tobago (ACTT) certification must be submitted to be considered.
We thank you for your interest in Tobago Regional Health Authority but UNSUITABLE APPLICATIONS WILL NOT BE ACKNOWLEDGED